Drivers sign up via the app or web portal, filling in personal details (Full Name, Phone, Email, BVN/NIN, Address) and uploading required documents such as driver’s license, vehicle papers, insurance, and ID verification.
All uploaded documents are reviewed (AI + manual check) and cross-checked with government databases. Drivers are notified of approval or rejection.
Partner workshops or centers inspect vehicles for safety (brakes, tires, seat belts, AC, body condition). Approved vehicles get a “Swift Certified” tag.
Drivers undergo app training, safety protocols, customer service guidelines, and anti-fraud measures. A short test must be passed before going live.
Criminal record clearance is verified with continuous monitoring via AI for fraud and misconduct alerts.
Once approved, drivers receive confirmation by email and SMS. The “Start Driving” button is enabled in the app.
Annual re-inspection, quarterly updates of documents, minimum rating thresholds, and strict enforcement against fraud or harassment.
Swift offers bonuses, weekly earnings reports, driver hubs, WhatsApp support, and loyalty programs such as fuel discounts and insurance access.