Swift Driver Onboarding Process

Sign-Up (Account Creation)

Drivers sign up via the app or web portal, filling in personal details (Full Name, Phone, Email, BVN/NIN, Address) and uploading required documents such as driver’s license, vehicle papers, insurance, and ID verification.

Document Verification

All uploaded documents are reviewed (AI + manual check) and cross-checked with government databases. Drivers are notified of approval or rejection.

Vehicle Inspection & Compliance

Partner workshops or centers inspect vehicles for safety (brakes, tires, seat belts, AC, body condition). Approved vehicles get a “Swift Certified” tag.

Training & Orientation

Drivers undergo app training, safety protocols, customer service guidelines, and anti-fraud measures. A short test must be passed before going live.

Background & Safety Checks

Criminal record clearance is verified with continuous monitoring via AI for fraud and misconduct alerts.

Activation & Go-Live

Once approved, drivers receive confirmation by email and SMS. The “Start Driving” button is enabled in the app.

Ongoing Compliance & Monitoring

Annual re-inspection, quarterly updates of documents, minimum rating thresholds, and strict enforcement against fraud or harassment.

Incentives & Retention

Swift offers bonuses, weekly earnings reports, driver hubs, WhatsApp support, and loyalty programs such as fuel discounts and insurance access.

Become a Driver