Rider Agreement

Last updated: September 21, 2025

1. Purpose

This Rider Agreement outlines the rules and responsibilities that all riders must follow when using SwiftCab’s services to ensure safety, respect, and smooth ride experiences.

2. Conduct

Riders must treat drivers and fellow riders with courtesy and respect. Harassment, abusive behavior, or damage to property will not be tolerated and may result in suspension or termination of your account.

3. Accuracy of Information

Riders are responsible for providing accurate pickup and drop-off locations. Incorrect information may cause delays or additional charges.

4. Safety

Riders are required to wear seatbelts throughout the ride and must not carry illegal, dangerous, or prohibited items. Any conduct that compromises the safety of the driver, other riders, or the public is strictly forbidden.

5. Payments

All fares are binding once the ride begins. Riders must ensure timely payment through the available payment methods (wallet, card, or cash). Failure to pay may result in penalties or account restrictions.

6. Shared Ride Clause

When booking a shared ride, riders agree to minimal detours as part of the trip. Riders cannot demand unsafe or unreasonable routes, and must allow drivers to complete trips in a safe and professional manner.

7. Governing Law

This Rider Agreement shall be governed and construed in accordance with the laws of Nigeria, without regard to conflict of law provisions.